Key Metrics
74%
Used the agent on open
Up from 71.4% — adoption growing as more users discover it.
60%
Got a take-back bag
Top conversion action. Directly tied to Shopify bag spike.
86%
Rated agent 4 or 5 stars
Up from 81% — satisfaction improving with more responses.
80%
Said answers were complete
Up from 71.4% — accuracy improving significantly.
Did You Use the Agent?
Q1 · 35 responses · Radio buttons
Answer Accuracy
Q4 · 35 responses · Radio buttons
Response Quality Rating
Q5 · 35 responses · 1–5 scale
Actions Driven by the Agent
Q2 · 35 responses · Checkboxes (multi-select)
Help get a take-back bag
60.0%
Find a drop-off location
51.4%
Calculate CO₂ impact
17.1%
Live Usage Data
● LIVE
102
Unique Users
Active chat sessions since launch
●
203
Total Messages
Conversations driven by the agent
Daily Breakdown
Tracking started Mar 20, 2026
| Date | Users | Messages | Avg Msg/User |
|---|---|---|---|
| Mar 23, 2026 | 21 | 42 | 2.0 |
| Mar 22, 2026 | 25 | 51 | 2.0 |
| Mar 21, 2026 | 40 | 78 | 1.9 |
| Mar 20, 2026 | 16 | 32 | 2.0 |
Shopify Order Impact
Orders This Week vs. 16-Week Average
Nov 24, 2025 – Mar 16, 2026 baseline · Agent launched Mar 20, 2026
16-Week Avg
This Week
FRI
SAT
SUN
MON
Bottom Line
The bag spike on Shopify is directly
attributable to the agent.
The data speaks for itself.
attributable to the agent.
The data speaks for itself.
4.3
/ 5
Avg Rating
What Users Said